J K AUTO SERVICE & BODY REPAIR

I took my car in to get it detailed they did a great job. Very professional and the service was on point.

Horrible customer service. I came in for an MD state vehicle inspection. They told me my vehicle failed and that I would need just under $1,000 in repairs. When I asked questions about repairs, I was yelled at. I repeatedly told the man to lower his voice. After I was done listening to the man splaying and haggling for $20 more to show me what I was asking about. I asked for my keys, and it took them a few minutes to realize they left the keys in the car with the windows down. Needless to say, I will not go back there ever again. Not even to save the $120 inspection fee.

Please do not waste your time or your money by coming here. It is extremely unprofessional I brought my car in for an inspection at the time of opening and was told that my car should be done around 12 in the afternoon I did not get my car back from inspection until around 4:00 PM. They then failed my inspection for things that were not even an issue that I had checked by Mechanic elsewhere, and was told that it was fine. I still went ahead and fixed the parts that they told me needed to be fixed and brought it back for re-inspection. Then, at the re-inspection, they told me of a different issue that they did not tell me about the first time I came and brought my card be inspected. They also charged me additional money to use a scanner to read my windows without first, informing me that t

Brought my MIL’s car in for inspection. The main guy in the office is very condescending; we watched him be careless with ordered customer parts and paperwork - overall, customer service was not ideal. He hardly let my wife and I get a word in to explain what we were here for. It cost $120 to Uber inspect a vehicle, and we weren’t even quoted the price until I asked. Prior to this, the guy only asked, “How are you paying?” These guys could really work on their professionalism. We’ll be seeking service elsewhere next time.

Busy day, but once they got me in, everything else went smoothly.