J & M Auto

Ralph and his team members are friendly, trust worthy, knowledgeable, and conscientious. I have been taking my cars to them for several years. They always take great care of my vehicle and me. As a woman, I find it difficult to find mechanics that are of this caliber and in whom I can trust.

Huge thank you to J&M Auto! My daughter’s car was shaking and they took care of it quickly and honestly. She’s 18 and not experienced with cars, and they treated her with respect — no upselling, no taking advantage, just great service! So grateful to have a trustworthy shop in the area. Highly recommend!

I can't thank this shop enough for getting me back on the road today. My car was jam packed with my belonging as I was making a move from Maryland to Maine and I had a no-crank situation after stoping at the I-88 rest area and was stuck there over 4 hours waiting for AAA to het me tower in a small but cold snowstorm. I called them first thing in the morning and they were willing to try their best for me right on the spot. They were able to get my car pushed into the shop, diagnosed( corroded starter) and back out in the road with a new starter in about 2 hours and I made it to my destination for the night in time. The waiting area was warm, inviting and had and awesome chat with one of their other clients.

Great experience at JM auto in Richmondville took my truck in for inspection and alignment. Which was done in less than an hour my truck steers, nice and straight. great job thank you. JM auto

Was traveling up to Albany when a snowstorm hit, my southern car was NOT equipped for it. After sliding around on the road and needing to get pulled out of snow, someone recommended a shop to me. I pulled into this one thinking it was the one I called- turns out it was not, but they immediately helped me out. He took my car for a quick spin and brought it in to see what was wrong. My tires were BALD. Although they were unable to help w the tire situation, they told me where to go and I was able to get everything taken care of. If I was a local I would absolutely only come to this shop for service after the experience I had, they were AWESOME. 10/10 recommend!