JADE USED TIRE SHOP & WHEEL REPAIR

One of my tires was leaking, and I wasn’t sure whether it could be repaired or if I’d need a used replacement since I’m planning to trade my car in soon. I called around to a few places, and Jade Tire Shop & Wheel Repair was my first call. Their voicemail suggested texting, and before I could even send a message, they called me right back. Mary was incredibly helpful, gave me clear pricing, and let me know they were currently accepting cash only. I spoke with two other shops near my job, but I chose to go to Jade’s on my lunch break — and I’m so glad I did. I was greeted by both Mary and Jonathan, who were friendly, efficient, and quick to help. I explained the issue with my tire, and Jonathan went over my options. He suggested taking the tire off first to see if it could be repaired sinc

As a small business, it means everything to have reliable partners—and Jade Tire has always been there when we need them. Their service is fast, dependable, and priced fairly every single time. We truly appreciate their consistency and the way they look out for other local businesses. Highly recommend them to anyone needing quality tire service at a great price. Thank you for always taking care of us!

I had a very disappointing experience with this shop. About two weeks ago, I brought my car in to repair a wheel rim issue. The staff told me clearly that the repair was completed and everything was fine. However, just three days later, my car started showing a low tire pressure warning, which obviously means the problem was not actually fixed. I returned to the shop on the ninth day after the repair, expecting them to stand behind their work. Instead, the owner told me there was no warranty at all, and that I would have to pay the full price again for the same issue. This is extremely unprofessional and unacceptable. If a repair fails within days, the shop should take responsibility instead of blaming the customer and charging again. I feel misled and taken advantage of. I would not r

EDIT: Jade Tire Shop does not stand behind their work. I paid to have a wheel repaired here and less than 30 days later, the wheel cracked again in the exact same spot they repaired. When I contacted them, I was told I would have to pay again for the same repair. They have no warranty, no accountability, and no effort to make it right — despite the failure happening almost immediately. Good customer service means standing behind your work, not charging customers repeatedly for the same failed repair. If you choose to come here, understand that if the repair doesn’t last, you’ll be paying all over again. I would not return and cannot recommend this shop.

My regular place for any tire needs tho I live in North but worth the trip as usual to get the service from Jade’s place. Solid personality!