James Collins Downtown Ford Louisville New Used Trucks-Cars-Sales

I had a great truck buying experience with Matt Hamilton and Daniel Mekuria at James Collins Ford in downtown, Louisville, Kentucky, they both are true professionals and subject matter experts on all types vehicles. I drove all the way from Atlanta, Georgia to purchase my 2025 Ford F-150 Raptor R Shelter Green Metallic (803a) from them. I recommend you give them a chance to earn your business before you go and look anywhere else. They gave me great trade value for my 2019 Ford F-150 Raptor Velocity Blue Metallic (802a) and the entire process was painless!

I made a scheduled maintenance appointment for my Mustang and wanted to have an error code for the cameras and lane system adressed. I dropped the car off on a Thursday morning. It wasn't looked at until the next day and no one contacted me about the car until the following Monday. Monday afternoon around lunchtime I went to call the service department to find out what time my car would be done and the GPS on my FordPass app showed that my car wasn't even at the dealership, it was In the parking lot at a Popeyes on West Broadway.! When I called the service department to inquire as to why my car was in the parking lot at Popeyes they just told me they didn't know. Once I was able to retrieve my car, I noticed that there was damage to my rims. I called the dealership 15 minutes after leavi

The best car buying experience you’ll ever have. A unique and welcoming environment unlike any other dealership. Ask for Jason. Both he and Daniel made the process as smooth as possible. If you need any further proof this is the dealer for you, after purchasing the Raptor, my wife went back and purchased a Mach E.

Jason Clark and Daniel Mekuria both went above and beyond to ensure I felt comfortable with my new F150 and every aspect of the purchase. There was very little negotiation needed for the trade-in, and the terms were excellent for both myself and the dealership's ability to resell the vehicle. Leasing, financing, warranty and accessory options were all presented. I will definitely return to James Collins Ford for my next vehicle.

Fantastic buying experience from out of state. We purchased a green Mach-E, a great vehicle for the right price. They were happy to accommodate a third party vehicle inspector and was able to ship the vehicle to us several states over after we signed the paperwork. Worked with Josh, he was awesome; very responsive and willing to answer questions. He made the process really straightforward.