Jay's Auto Repair
Newark, DE · Auto repair shop
- Address
- Jay's Auto Repair, 61 Blue Hen Dr, Newark, DE 19713
- Phone
- (302) 273-2811
- Status
- Closed · Opens 9 AM Mon
Jay's Auto Repair is an auto shop located in Newark, DE. It is one of 152 auto shops listed in Newark. Its 4.0-star rating is slightly below the Newark city average of 4.3 stars. There are 4 photos associated with this location.
Hours
| Saturday | Closed |
Customer Reviews
Even the default one star that has to be given should be viewed as negative, as I'm having to take this company to court! My vehicle was left for repair and whilst waiting for the last job and invoice, it got towed when the proprietor was away. They never then made contact about, as knew I was away in the UK. So even though I had already paid over $1k of works for the vehicle, they somehow then don't think they have a responsibility to the customer when it was there waiting for the job and part installation to be finished, which they also had already kept delay about and then adding to the job(s). So we'll now see if the US judicial system begs to differ from this guy who thinks they can just get away with scot-free, especially given the Court's own slogan and principle that it's meant
I don't know if they are paying for these positive reviews or what but this place is an absolute nightmare and I don't even know where to begin. After paying $1,200 for what was an oil leak on my Mercedes truck (valve cover), I called on the day that I was supposed to pick up the truck and he says that it needs another engine so another $2,600. Now mind you, I called a couple of days prior and the morning of the pick up date to make sure that it was still on schedule to be picked up and both times he said yes not giving any indication that there was a problem (so he says and he's not trustworthy at all. I learned the hard way), only to say at the last minute that he needed more time. I got the engine (he still has not provided the proof of purchase for the engine as requested) and when I
Jay is very personable and trustworthy. That is SO Important in the mechanic business! He is knowledgeable and prompt and let us not forget that we a Strong woman his right hand girl at the helm! She is also prompt courteous and knowledgeable!! I will send my family there!!
The environment at Jay's auto repair is clean and inviting. The staff is very friendly and they take the time to explain everything that needs to be done with your vehicle. They also shop around to get you the best price for parts or services that need to be done so that you're not surprised when the service is complete. The mechanic is honest and upfront which reassures me that my vehicle is in good hands.
GO SOMEWHERE ELSE!!! Would give 0 stars if I could. I will have to agree with Aya this guy who was referred by someone we know charged us over $600 to fix a gasket on my BMW and told us it would burn off the leaking residue oil so since he “fixed” it my car has been smoking. And it wasn’t smoking when we took it. It’s been over 6 months and it’s still smoking so we took it to a trusted mechanic in Philadelphia who confirmed that not only was the $600 issue still an issues but now there is a gas leak so yes the car could of caught fire or something worse. All I am saying is this place is a rip off and do not go there! Literally charged us $600 and kept my car for days just to have a worse issue!!
Accessibility & Amenities
Services
Top Auto Shops in Newark
| Name | Rating | Reviews |
|---|---|---|
| Dred Auto Service | ★★★★★ 5.0 | 20 reviews |
| Will's Wheels LLC | ★★★★★ 5.0 | 20 reviews |
| Der Glanz | ★★★★★ 5.0 | 20 reviews |
| Dougs Detail LLC | ★★★★★ 4.9 | 20 reviews |
| Brandywine Auto Repair | ★★★★★ 4.9 | 20 reviews |
| Precision Detailing DE | ★★★★★ 4.9 | 20 reviews |
| MK TOWING&ROADSIDE | ★★★★★ 4.9 | 20 reviews |
| Car Tech Auto Center | ★★★★★ 4.9 | 20 reviews |
| Brandywine Motorwerks | ★★★★★ 4.9 | 20 reviews |
| Sleeper Tuning | ★★★★★ 4.9 | 20 reviews |
This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.