Jay's Body Shop Inc

I am rarely writing a review that is anything but the best. Unfortunately, this time around, this was not the case. It was extremely disappointing to be without a car, for over two and a half months. Very poor communication, from the get-go. Shortage of staff is clearly the case. Why do you accept the car if you can't repair it in a timely fashion ( within 30 days). This has resulted in spending a tremendous amount of time , going back and forth, and money for the rent a car. The body shop nor Peake BMW wanted to take any responsibility for it. Upon receiving repaired vehicle, I noticed that one item that I asked to be fixed, beyond the damage that was caused by the accident, was not even done & noone bothered to let me know. Besides Nicole, who tried her best to convey messages, in rega

I truly appreciate the opportunity to write this review. I brought my 2021 228i xdrive BMW to Jay's and I must say not only was the service Exceptional & speedy during such a Chaotic time where a lot of accidents are occurring and other auto shops are completely booked up this auto shop is also super busy but still prides themselves on service, time management, Great customer service, loyalty and constantly touches base with the customer. They are on top of all things including touching bases with your insurance company. I will forever be a customer of Jay's. I felt welcomed, they were super nice & friendly and most of all I trust them. ❤️ Thanks Guys Mrs.Reaux

This business did an outstanding job my 2013 3 series BMW, total face lift after I was in a wreck. The job done so professionally you would never guess she had been so messed up. These people are true professionals. I would highly recommend for body work and paint.

Horrible experience!! Avoid if possible. They took over month to fix a problem they said would take 2 weeks. VERY unprofessional. Do not do a full evaluation of cars. Had to take my car to BMW after to complete the rest of the work. They are using shortcuts to get paid the maximum amount from your insurance. BE VERY careful.

Called Peaked BMW asked who they would recommend to repair my 5 series., they said all their vehicles go to Jay's which is owned by Peaked. The work was beyond good so much that I decided not to trade the carea in after the minor accident my daughter had. If you have a BMW I highly recommend Jay's.