JC - Los Primos Autocare

Taken my vehicle for a brake backing plate and said it would be done in 2 hours. It was a run around for a day and a half. Them trying to find the part. I keep calling them but they don’t answer unless they are the ones calling you. Also if you don’t speak Spanish I would not recommend. They keep upping the price on labor because they didn’t know they had to do another thing to fix it. They also chip my new brake pads and said it’s good. It is a cheaper place than most shops but don’t have that professionalism. You pay what you get.

I am going to have to be honest here. I have taken my car here to get suspension work done, and while the mechanics do a great job, not so much on the side of the lady who translates for them. Several times, i have seen her yell at them, in front of me, that's not how you conduct business in front of a customer. I even have been disrespected by her for asking general questions, and i suffier from bad anxiety, no need to treat me with an attitude just because you think you can. The owner is nice however ,but i do think some restructuring could be done if you expect customers to keep returning. I don't believe I'll be back due to the fact i don't like how the mechanics are being treated, they are only human after all.

Cash only (no receipt) and need an interpreter, had AC compressor replaced but they couldn't add refrigerant because they didn't have the latest 1234 YF connectors, Needed car for work so I paid them and they said they would call when connectors arrived to finish the job. Chased them for a week and now they are ghosting me......buyer beware, keep it simple (oil changes, wipers etc.)

Beware the 5 star reviews are fake if I could give this place negative stars I would customer service is a pure joke . Amy doesn’t even have slightest bit of credibility to be a receptionist just rude and don’t understand the car business at all just being a translator for the owner and mechanics and don’t even do that right straight up rude and will not talk to you like you are a customer and you just gave her hundreds or even thousands of your hard earned dollars, the mechanics are alright and will do the job but speak no English and they like to drink beer so it’s going be slow process getting your car back unless the boss is really pushing them if you don’t speak Spanish or don’t got a lot of money and time to spend waiting as they will not call with updates do not answer the phone per

A lifesaver. Fast service really fair price, dropped me off at home to wait and picked me up 2 hours later. And Amy was not mean! She was a delight!