JDM Engine Pro

I received the engine yesterday. Before purchasing it, communication with the seller was great. I asked if the engine in the pictures was the one I was going to receive, and the answer was YES. The engine in the pictures was nice and clean, shipping from California (flood damage risk would have been greatly reduced), 57k miles. Overall it looked great. Unfortunately the engine sent wasn’t the one pictured… I have no idea of the origin of the one received, and how many miles it has. Needless to say, the one that arrived looks worse. I sent an email to JDM in which I documented the initial response to my first question and the different bar codes between the engine purchased and the one received. I’m very dissatisfied about this. I purchased the engine from JDM with high expectations. I comp

I’m replying to JDM’s comment on my prior review I strongly disagree with the company’s response, as it does not reflect what actually occurred. I contacted your business immediately after noticing the charge and made multiple documented attempts to stop or resolve the order. I am attaching screenshots of my call logs showing repeated calls to your listed phone numbers, along with voicemails left. To state there is ‘no record’ of my attempts is inaccurate. At no point was I provided with meaningful assistance. Instead, I was repeatedly told I would receive a callback, calls were disconnected, and no follow-up occurred. That is the core issue. While you reference a 20% restocking fee policy, the concern is not simply about policy — it is about the handling of a reported unauthorized or

I strongly caution others before doing business with this company. An engine order was placed without my authorization, and I contacted them immediately to report it. Instead of taking responsibility, I was repeatedly told ‘we will call you back,’ hung up on, and ignored despite multiple calls and voicemails. Eventually, I was told a refund would be issued. However, the engine was $1,800 they returned About 2/3 of what I paid. When I called about the missing balance, I was told they did not believe the order was accidental and that they were ‘losing money.’ That response is completely unacceptable when a customer reports an unauthorized purchase. I was also told they call to confirm orders after shipment, but I never received any confirmation call. The lack of communication, accountabili

Best place to buy your used motor in Southern California. Sergio and his crew were a great help. You guys are the best. Thanks!

Had an engine swap done on my Outback by JDM Engine Pros and the experience was great from start to finish. They took good care of me, communicated clearly, and had the car done in just a matter of days. No issues at all with their work. If you’re looking for a shop that knows Subarus and gets things done right, I’d definitely recommend them.