Jiffy Lube

My experience at this Jiffy Lube location was unfortunately not reassuring. Before the service started, I specifically asked for the price and was told $99.99 for a full synthetic oil change. Based on that, I agreed and went inside to wait. After quoting the $99.99 price, they mentioned—as they often do at this location—that they did not have the correct oil filter for my Volvo. Because this happens frequently here, I had brought my own filter as a backup and told them they could use it, which they did. Despite this, I was never informed during the service that there would be any additional charges. No one came to let me know that extra fees would apply or explained why. After the service was completed, I was charged $125 at the register. Even though they used my own oil filter, which i

Great experience! Went there spontaneously on Monday bc hubby and I were off and actually had both cars available, mine needed an oil change. Was expecting not to get in at such short notice, but quite the contrary! My car was taken right away and finished easily within the time it took us to come back. Everyone there was very friendly, courteous and efficient! I think it's worth giving places like this more reviews, since they are way more important than restaurants etc. - these people are taking care of our cars, which most of us need daily!! PS: Another thing that I found worth mentioning - my husband asked the member of staff whether we should get a tire rotation (costs extra), and the employee took a look and said we could hold off until next time - I love it when people don't try to

Ver fast and very friendly! Gacia was very knowledgeable and made several helpful suggestions but wasn’t pushy about it as some folks at oil change places can be, the crew even managed to remove a plastic tarp that had been stuck under my car for a few weeks. I will definitely be back to this location!

Came in for an oil change and was not greeted by anyone. Workers just stared at my car from inside the garage for a couple of minutes without coming out. Incredibly disappointed in the lack of customer service, so I took my business elsewhere. Headed to the location on Ritchie Ave where I was promptly greeted and given amazing, efficient service! TLDR; don’t come here in the morning or you won’t get serviced

Took my son to get his 1st oil change for his 1st car. Everyone was nothing but nice. They explained to him everything properly. They answered all of his questions. Didn't try to over sale anything. They were matter of fact. Frank. Just the way I like it in customer service. Place was clean. They earned a recurring customer with my son. 💪🏾💯