Jiffy Lube

Phenomenal job! I came at a very busy time, cars coming in left anx right but they dont make fewl like theyre rushing through any explanations and instead welcomed all of my questions. I had DSP assist me on todays journey, he deserves a raise! Someone give him a raise, its not easy keeping excellent service with people sometimes. Great work guys!

Pretty quick and just the normal push for filters. Next Service listed on my sticker in like 40,000 miles so I guess thy put current mileage in wrong. Coupon that was texted to me while I was there from Jiffy Lube did not work. Was $25 for full synthetic, they did give me a matching $21 off. Stated most people are accepting of it. I guess what else are you going to do at that point. I would recommend a service writer or check out clerk obviously was not the mechanics strength but he was very nice.

I only come to this Jiffy Lube and would only recommend people that I know to this location specifically. I live by a Jiffy Lube and other like branded places much closer than me, but would prefer to drive an extra 10 minutes down the road just to go to this location. Every single team member I interact with is extremely respectful. I came in 30 minutes before closing today and the team still accepted me with a smile or a second thought. The gentleman giving me my vehicle recommendations (tall older black guy) always provides recommendations that I actually need and not just trying to gouge my pockets. He always tells me what could wait and what absolutely needs to happen today but even in those regards never makes me feel like I’m being forced into spending money. He hasn’t steered me wro

I am writing this comment with great sadness because every time I get my car's oil changed or other services done, I go to Jeffrey Loup and whatever repairs they ask me to do, I get them done. This time after the oil change the manager told me that a tire rotation was also necessary so I said okay do it. My car was shaking quite a bit on the highway after the tire rotation. When I went, I was told that a wheel balance was also necessary after the tire rotation. Which means I will have to pay an extra $80 for wheel balancing, while I was not told that after the tire rotation you will also have to get wheel balancing done. Now I understand that this is a way for them to steal money by doing more work for your car.

The team here always work well together and communicate very effectively with each other. They don’t try to get over , they call you over to your vehicle and explain to you what issues your vehicle is having . I highly recommend this location in Perry Hall (Belair Rd) . They greet you with care and kindness. Any questions you have they have an answer, if they are unsure they will ask another coworker for assistance.