Jiffy Lube Oil Change

I will never try going here again! 3 years in a row I have tried to get my registration/emissions done and they always have an excuse. The first year the person doing the inspections was sick. Ok it happens. Second year they didn't have someone that could do them. Ok... The third year! The third year was the last straw for me. My car was in the shop for almost the month. I get it back yesterday afternoon. I was going to get the emissions done after work but Jiffy closes at 6pm. So I checked the website for this location and saw they open at 8am on Saturday. Perfect! I checked everywhere on the website to see if it tells you what time they do emissions and it doesn't. So one would think they start at 8am. I got to Jiffy at 7:35am and waited. I don't mind waiting it happens. I just wanted t

When I drove onto the property, I was very surprised to see how nice and clean everything was, from the waiting room to the work area. Every employee was so polite and helpful. I thank everyone that had their hands working on car. After having my car inspected and passing, I now have my registration (renewal).

UPDATE - I’ve used Jiffy Lube in the past at other l This Walnut Creek/Country Club was truly outstanding once again! The Manager (Robert?) is a hard working Manager, helping his team, answering both any questions his team has and speaking to customers. Nick who worked with me on my last visit was again outstanding. Found my battery life was extremely low and in this cold weather affecting batteries I chose to replace the battery so I wouldn’t get stuck somewhere. So glad I did this. Found a brake light bulb out and got it replaced. And best of all they have great coupons vs their competitors. I’m Senior and appreciate any savings I can get. Another excellent experience. And I’m conservative with giving any reviews. This location has a very good team of employees

Given the option of going to hell for eternity or jiffy lube for a day, I would take hell without hesitation. This place is just awful. I’ve given this place many chances to do good and everytime it’s just bad. Oil changes are overpriced and take forever, inspections take forever and aren’t done well because employees don’t know what they are doing, and waiting is even worse. Today I waited for 2 hours (after being told it would be 20-30 minutes) and after being told it would be another hour I just left. Mind you the only other cars were the 5 that were behind me also trying to get inspections. This place is an absolute joke and a waste of time. You would have better luck training a mouse to change your oil than going here.

I am Steve. I had my oil changed at your your shop today. I watched three vehicles get serviced before me that arrived on site after me. Please explain this to me. S.