Jiffy Lube

I noticed the mileage on my RAV4 was about 300 over the due date for an oil change so left work and went to the Darcars Toyota dealership only to be told they couldn’t fit me in. There were no appointments available online for at least a week so I asked what about walk ins. The employee told me they were only accepting walk in appointments between 6-11 AM, which is inconvenient for anyone working onsite during the week. So I got online to see what other options were available nearby and this Jiffy Lube location popped up…was open until 7pm and 6 minutes away. I drove over and they started working on my truck immediately. In less than an hour they completed not only my oil change, they also replaced my cabin and engine air filters…all for about ~ $100 less than what the dealership was goin

The guys here are really nice and they know about cars . On one visit I came to change my engine oil and then the next I did a reading and tire rotation. My coolant temp sensor was broken and I needed coolant to be refilled they told me to come back because they didn't have any in the shop.So I tried to come back but was scared and nervous as the temp read H on my car. I called and informed them that and one worker was kind enough to meet me near their shop (less than 5 mins away) and assist with filling coolant in my car. However after reading my car from a prior visit and remembering me from that visit the worker assured me that my car was fine and that my car was not overheating. He refilled my coolant to assure me. This is what great customer service looks like.

Sydney offered outstanding support and clear guidance during a complicated battery situation, even though I wasn’t having my car serviced at this location. His professionalism and willingness to help made a real difference and gave me full confidence in this shop. This will be my regular oil change center going forward.

It took a while before anyone helped me at the reception, which was a bit frustrating. Once I was checked in, the mechanics were friendly and professional. The oil change itself wasn’t very fast, but the staff was polite and did the job properly. Overall, an okay experience with room for improvement.

The fellas that work there are very nice. They are professional, have great customer service skills and even educate you on your car as well. THANK YOU to everyone that assisted me today and THANK YOU as well to the guy who vacuum my floor mats. What you all did made my day and I'm so grateful! 😊