Jim Ellis Collision Center

If I could give this team more than five stars, I absolutely would. A huge thank you to Garrett for delivering a true white-glove experience from start to finish. I recently purchased my Porsche Macan and, unfortunately, it was hit while parked not once, but twice within six months. The first repair was handled at a different collision center, but this time I chose Jim Ellis and the difference in experience was night and day. From the very beginning, I was clearly informed of timelines and what to expect. They are a Porsche certified collision facility, so nothing but OEM parts and inspections. The team seamlessly coordinated my rental through their in-house service, and I received detailed updates including photos and videos once the work was completed. Anytime I had a question, Garrett

Efficient, professional and great workmanship. Coordinated direct with my insurance company. Roger was great to work with.

Hannah Menkus was absolutely phenomenal with the rental side of the collision center. I did not even know you can drop off your vehicle for repair and take home a loaner immediately. No need for the back and forth to Enterprise or another 3rd party rental company. Would highly recommend taking advantage of the rental option at Jim Ellis Collision Center. Great people, great customer service.

When it comes to the rental area of things, Hannah and Bill are phenomenal🫶🏾!!!!!!They gave me the ultimate care and flexibility when it came to getting a rental even without rental coverage. The part that bothered me, was the fact that Rodger made me as a customer feel bad because he did not properly explain that a tear down estimate would be upwards of $1000+. The way I interpreted it was the repairs could have me paying out of pocket. Never in all my days has a tear down estimate EVER been over $300-400 and that’s not even the repair and you won’t get your bumper put back up, and that’s WITH the insurance. So yes Jim Ellis Collision Center is awesome, but Rodger, approaching a customer to confront them about not getting repairs and claiming you explained yourself thoroughly, while in th

Absolutely amazing service! Bill S. was awesome. He was professional, responsive, and made a stressful situation so much easier to navigate and truly went above and beyond. I’m so grateful for his help and would absolutely recommend anyone on their team!