Jim Hudson Toyota Parts

Great service! I ordered a hybrid battery online and they contacted me the next day to be sure it was ok that it would be about two weeks before it came in, or if I would rather cancel the order and find it somewhere else. No need for that, and it came a week early. Todd helped me load the crate into my car (seemed surprised that the large crate fit) and then when I came back for the core return helped me unload it and processed the core return quickly. Thanks!

I placed a online parts order on 4/01/25. I received a email two days later informing me two of the parts were not be available for two weeks. They wanted to know if I wanted to wait two weeks to ship the other parts. You would think that when you or ordering the parts it would inform you if these parts are not available. It took three or four emails and a week to finally get the parts from Columbia SC to Rock hill SC. It pretty bad the parts person can't pick the phone up and call. Instead they prefer emailing. If I ever place another online order with them I will be sure to speak with someone other than Todd Peterson absolutely now customer service ability in his body. I have ordered from this dealership multiple times but this time was a complete failure. Received the package at 6 o

Worked with Angel, and he was very thoughtful. He ended up making the whole experience of purchasing a vehicle fun for my family. Angel put a bow on top of the vehicle and put it on display for us. 5/5 stars!

I've ordered from Jim Hudson Toyota parts several different times now, and couldn't be happier. Their prices are great, and they ship out super fast. I very highly recommend Jim Hudson Toyota parts. ⭐⭐⭐⭐⭐ Toyota dealer

I ordered parts for 2017 Highlander and Brain and the the rest of the guys are true professionals. Couple of the parts were not in stock but they ordered them and were at the dealership the next day. I have used Jim Hudson several times and will continue to. I would highly recommend this parts department. Called today to ask about a Vacuum pump I had purchased for a 2017 Highlander that has less than 30,000 miles and I am getting the same brake warning light as before with the original pump. Brain answered the phone and he was a total jerk. He would be the last person I would have communicating with people. He had a major attitude and zero knowledge about anything to do with Toyota parts. He is worthless for customer service. I asked him was it normal for a vacuum pump to fail after less