Jim Marsh Body Shop Las Vegas

This is a truly honest review and no exaggerations. I entered my brand new 2023 Z into this shop after an accident involving the driver side body. ( front fender, door and back fender) The car entered the shop December 2023. Car was supposed to be done before Christmas. I didn't get my car back until the end of February. The entire time, the person managing my repair kept having some answer on why my car was taking so long. I then showed up a couple days later to see my car sitting completely filthy already done, but they lied to me and said they are waiting on software but in reality they were waiting to get paid. I understand you need to get paid but no transparency what so ever. When the day came to finally pick up my car, there were many issues. The hood, front fender, door and whole

Randy was super helpful and communicated great! Got our car in and out in record time and the body work on our Lexus looks brand new!!

Beware, Beware, beware! Jim marsh body shop has been an absolute nightmare. There is zero customer service zero accountability and zero craftsmanship. They are very condescending, they treat you like you’re stealing from them, and they don’t treat you like the client, the insurance is their client as if you don’t pay the insurance. John, the production manager, boasts 43 years of experience and will tell you that two different colors on a body panel is normal (left vs right bumber caps). I only brought my vehicle here because they have the same mechanic shop brand. What a terrible mistake stay away. Thanks for the response below Jim Marsh, when are you going to make it right? I keep checking my phone in case you called, you haven’t.

After getting other estimates I stop by Jim Marsh body shop and worked with Randy who ended up taking excellent care of my car! He handled everything with my insurance (who had been giving me a hard time) and got me the OEM part I asked for, car looked like it came right off the lot. It was the smoothest experience I've ever had at an autobody shop!

Had an excellent experience at Jim Marsh getting the doors on my CR-V repaired. Philip was my point of contact, and he made the entire process seamless. The team did a fantastic job, and my car was finished sooner than expected, which was a great surprise! Having an Enterprise on-site made pickup and drop-off incredibly convenient, eliminating any hassle. The customer service was top-notch, and the quality of work exceeded my expectations. Highly recommend them for their professionalism and efficiency!