Jim Norton Toyota of OKC Parts

Took a Toyota SUV in that was having issues with the starter and they insisted that the starter was fine and the battery needed to be replaced. Had the battery replaced by them. About a week later, the car wouldn't start because it was the starter was in fact failing. The other repair I had done by them ended up being a mess as well. I can only conclude they either don't know how to do their job or are upselling services that do not actually solve whatever your issue is on purpose. Either way, do yourself a favor and go elsewhere.

This is a great dealership. We'd been looking for a particular Tacoma for a while and were getting very little help from our local dealership. Glenn found our truck within a few days and made the transaction seamless and pleasant. Glenn was the best car salesman we've ever worked with.

Tres was very easy to work with. He kept me informed of the process the entire way. After purchase, the gas tank was completely full and call was cleaned and detailed He took time to help show how to work the features and sync the phones. Since leaving the dealership, he has kept in contact making sure we have not had issues with the car and has answered questions we didn't know we would have. I recommend using him for your next car.

Slowest service in Oklahoma City, plus the service tech was rude and seemed to not care about service or speed. I advise going to Fowler in Norman.

Very Rude treatment. We were interested in a vehicle but after testing it, the vehicle was not was not what we expected. The Salesperson (Tim) didn't like that we were not buying the car because we didn't like it, he Commented "is ok is your car and my time". If these salesman thinks they are going to sell a vehicle 100% of the time they are delirious or in denial. As a customer I do not need this kind of insult and I am not there to waste no-one time but we will not buy something that we do not like and definitely I will never recommend this dealer to any of my friend or coworkers.