Jim's Auto Service

I went to Jim's auto service for a full synthetic oil change As well as inspection on Friday 13th. I always expect the Inspection up charges either Brakes, Belts,tires,exhaust or wipers. It was the $50 wipers today that were less then a year old. Out the door just under $250 for an oil change and inspection. You make your own determination on that. However I had one of those magnetic suction phone holders in the quarter window. I took my phone off it before I walked inside the shop. I got my car back and a short drive home I didn't drive my car till Monday. Monday thats when I noticed it was missing. I called spoke with Mike he said he would check with the person who serviced my car. I get a call back its in your center console, ok. I check its not there so, I call back, mike again the p

I've been using Jim's Auto Service for 15 years. They handle every repair, large and small, with skill, knowledge, and fairness. I trust them completely to give me an honest assessment, excellent repairs, and flexibility. I am on the road all the time, and I can always call or stop in if something comes up that concerns me, even just to put air in my tires. Vince, the manager, and Mike, the new service advisor, are beyond helpful, and I receive personalized communication about my car in a timely and friendly manner and can book appointments online. The mechanics, especially Anthony and Marco, have handled a lot of difficult diagnoses and repairs skillfully. And I can't say enough about Jim and the way in which he conducts his business. Jim's Auto Service is a staple in our community, and m

My battery warning light came on and was told at Autozone that my battery was good but most likely needed a new alternator. I called Jim’s and were able fit me in right away. I came first thing just before our winter vacation for them to look at it. Jim’s figured out that the connectors were loose. It was a Christmas miracle! To my surprise, within under an hour of THEIR time, they fastened it and told me that I did not even have to pay. Jim’s service and kindness, especially around this holiday season made my day. This is the kind of neighborhood shop that really gets it (unlike some of these corporate-auto-grinches minus Roxborough Autozone). I had to repay the favor by giving them a rave review. Thank you! I definitely will be a return customer. Happy holidays!

I was a new customer to Jim‘s Auto Repair, I had been referred by another mechanic in the Roxborough area who is unable to fix the problem in my Subaru. I was very impressed with the professionalism, diagnosis and resolve incorrect the issue. The service was prompt and very accommodating. I certainly recommend Jim’s and will be back.

Safe to say I won’t be returning. One of the first times I came here, I paid for a belt that they never installed. It wasn’t until months later I went back they tried to get me to buy a new one. Got my battery replaced here, and when I picked my car up, it wouldn’t start. My car hasn’t been the same since tbh. Last straw was them offering to perform a service without mentioning the cost. Would’ve costed me over $1300 and they weren’t going to tell me until after. Went somewhere else and saved $800.