Joe Machens Lincoln

Dallas was my Service Advisor for a routine oil change and recalls on my Lincoln Aviator. He provided excellent service from start to finish. My drop-off and pick-up times were right on schedule, and he made sure I was kept informed throughout the entire process. His communication was clear, timely, and very helpful. He made the experience smooth and stress-free. Overall, I’m extremely satisfied with the service he provided.

Best car buying experience I have had in 20 years. Justin was extraordinary and I would recommend him and the team to anyone looking to buy a new car. I have never felt such little pressure to purchase a car and the entire process made me a lifetime customer!

I loved the whole car shopping and buying experience. Everyone was professional and customer oriented. Kudos to Mack and Armin who worked with me during the sales process. I never was pressured. All of my questions were answered fully. Jonathan the sales manager was wonderful and made sure I got a fair price for my trade in. I had to get a special order for the color I wanted and they handled that process professionally. Thank you to Mark in finance who made my approval process quick. He spent a lot of time with my wife and I answering a lot of questions. I called Armin the next day to help me through a setup process and he provided a video. He called later to see if I could figure it out. When I told him I was still having troubles he asked me to come in so that the Lincoln team could hel

Because I've had great experiences in the past with Joe Machens Ford Lincoln in Columbia Mo I took Avery this past Saturday down to see them to see about getting a reliable vehicle we were both very pleased with service and Cameron Neil if you need a car I definitely recommend going to see them if you need a new vehicle

Awesome experience! Brian treated us with kindness and respect throughout the process. He listened to what we wanted and we never felt pressured. They didn’t have exactly what we wanted on the lot so they found another one that fit perfectly and delivered it to me at work fully detailed and full of gas. Very happy with our car and experience and will recommend the dealership and Brian Hardaway to everyone. The entire process start to finish was super smooth and actually enjoyable. We will definitely be repeat customers!