John's Garage & Autobody

Great Barrington, MA · Auto repair shop

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Great Barrington
#4
of 15 shops
City Percentile
64%
rating percentile
Address
John's Garage & Autobody, 163 Front St, Great Barrington, MA 01230
Phone
(413) 274-3328
Status
Open · Closes 12 PM

John's Garage & Autobody is an auto shop located in Great Barrington, MA. It is one of 15 auto shops listed in Great Barrington. Its 4.4-star rating is above the Great Barrington city average of 4.1 stars. It ranks #4 among Great Barrington auto shops by combined rating and review volume. There are 10 photos associated with this location.

Hours

Saturday7 AM–12 PM

Customer Reviews

★☆☆☆☆ 1.0 swingyoucats · Jan 2023

Is it possible to leave minus stars? On New Year's Eve 2022, in the afternoon, we noticed that a trim piece beneath the bumper of my Camry was dragging along the road. Most shops were closed; John answered the phone and curtly said he could remove the piece or repair it. We said we were on our way; we had to drive slowly. Perhaps 15 minutes later (it wasn't yet 3 PM) we arrived to find he had closed up. That felt unkind and ungracious at the very least. I rang his phone and no one answered, even a message. Did we take too long to get there? Sorry, John, if that was the case. But anyone who wants to deal with him should be aware of a certain selfish rudeness in the business plan.

★★★★★ 5.0 Eliel Mamousette · Feb 2022

These folks are some of the most honest repair folks who have worked on our families cars. They are willing to send you elsewhere when they run into issues that they don’t know how to fix instead of patching things short term. They stick to their repair estimate costs as well. Highly recommended.

★☆☆☆☆ 1.0 john conway · Jan 2021

If we could give negative stars I would. Do not take your car here. I repeat do not take your car here. My son brought his car here to get an estimate on work that was needed for his car. They never contact him nor wrote up any type of estimate for the work that the car would need. Instead they went ahead and completed about $500 worth of work without any authorization. Now they are holding my son's car until they receive payment. I know times are hard for businesses everywhere but this is not the way to make ends meet for your business. Looking at the complaint filed against your business with the Better Business Bureau in December 2019 some questionable business practices may be the norm for you which is a shame.

★★★★★ 5.0 Xavier Solis · Feb 2016

These guys are great, I had a bearing go out on my trailer and they helped me get back on the road as fast as possible. I definitely recommend them

★★★★★ 5.0 Dominick Luchi · Jan 2018

Jason, David and Kyle are the Finest kind of folk. Good service and fair prices. These are good technicians and real people and it shows!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.