Jones Automotive

I have used this facility for a few years. They provide honest and fair invoices on work performed and are anticipatory with potential mechanical failures by providing bumper to bumper estimates on system problems. They are a business with integrity to do the right work, at the right price, and with intention of always working from their heart! Caution: Don’t expect duct tape and baling wire repairs, this just isn’t them!

They got me in ahead of schedule and charged less after completing the work than was originally estimated. Wonderful service and exceptional overall experience. I will recommend them to everyone who needs automotive assistance from now on. Thank You Jones Automotive!

Great Shop, Trustworthy and HONEST!!!! My appointment was not saved correctly by the mechanic I spoke to, so when I arrived I was not in the computer. Lucy was reassuring and said they could look at my truck and diagnose the problem by the end of the day. Well four hours later Lucy call and says that it is fixed and I can come pick it up. Ended up being a stupid little electrical relay that cost $31.00. I could have been raked over the coals so to speak but they were honest and did a great job. I now know where to take my vehicles for repair.

I live out of the area and purchased a truck in Chehalis subject to a prepurchase inspection. A few other shops that were busy recommended Jones Automotive. They were able to fit in the inspection the next day. Lucy at the front desk communicated very well. Jesse the tech called and gave details and recommendations. Their report with pictures really added value to the prepurchase inspection for current condition and future service needed. Overall a good experience. If so lived in the Chehalis area, I’d go back to see them for service and repair.

Spectacular shop! These guys are knowledgeable fast and honest. Bob and Lucy kept me informed throughout the process of having my transfer case inspected and replaced (I destroyed it) Jesse one of the Mechanics even took time to go for a test drive with me. Bottom line... Best in Lewis County