Jordan Auto Parts

Very friendly when talking to. And very helpful as well when you need some thing. I talked to Tyler when I needed a part. He understood even though I did not know what side I needed until I told him after I got in side the truck. He was so nice to me. I appreciate his help and appreciate him so thank you so much Tyler.

Called the day before for a muffler and was told it was off the car and waiting... they had me wait an hour and a half and didn't have it at all.. They said it was missing off the car.. I drove 2 hours for this muffler.. they even tried selling me a muffler for a different engine that was completely different and wouldn't fit at all. A 4.8 bmw muffler will NOT fit a 3.0 look anywhere and you can see this..besides there system apparently.

Very bad experience. Long story would be two pages. Short story. A dozen messages to parts, the checkout counter and the owners office. No returned phone calls. One long drive to get told tough luck. And 4 months later visa got my money back for me. I should of listened to the reviews.

This one is for the books, honestly. As a person who owns a bodyshop, I understand the commitment to the customer experience, so when going to shop at Jordan’s, I expected these values would be upheld, but they were not! We drove 3 1/2 hrs to come to this unorganized business to pick up a fender, after calling twice to confirm it was there. After sitting and waiting for an hour, Tyler came back to tell us that the fender was nowhere to be found…TOTAL WASTE OF TIME AND MONEY! And we weren’t the only ones. It was another business owner that they had to let down that had drove from Cleveland as well. Tyler was polite about the situation but the experience just left a bad taste in my mouth.

He did a new radio unit for my 2013 Ford focus and they were able to help me out. They were very efficient and friendly and the price was reasonable. New radio installed and is working great. Thanks!