JR's Car & Truck Repair

Outstanding customer service! This was my first visit, but they took such good care of me that I feel like this is a local mechanic I've trusted for years! The first person who answered the phone took enough info about my car's issue, and she scheduled me at the perfect time during my busy morning on the very next day. All of their communication was clear and prompt, including a cost estimate that was completely fair, and lower than the other 2 places I'd called. They did the work right the first time, and got me out the door so much faster than expected. This was everything you could hope for in an experience with a new mechanic, and I'm so glad I found them!

Had a great experience with them. I work in this business at a large dealership in the quad Cities, but my wife's water pump went out in her Toyota and it was overheating so I could not get it to my dealership. So I tried JR'S as they were local. They got me right in, had the vehicle repaired within a couple days. I am able to look up standard repair times and what should be charged, and they charged me less than what it actually pays standard to do this job! I then took the vehicle to my dealership and had my technicians review the work that was done and JR'S did a great job. You couldn't even tell they worked on the vehicle except for it had a new water pump! Everything was done properly and correctly! Did a great job! Thank you! I will be back if ever necessary!

My car broke down on my way out of town an hour away from home, had my car towed here and in the end my car wasn’t worth the cost to fix everything (She had a lot of problems lol). Between living an hour away from this shop and having issues with the dmv about my title, I wasn’t able to get it towed to a recyclers right away…JRs staff has been BEYOND amazing, patient, helpful, and understanding in letting me keep my car there until I got things ironed out and could get my car out of their lot. The mechanics I spoke with explained everything so well, gave me honest recommendations, and made sure I understood everything. The lovely lady at the desk was awesome and so friendly!! Will forever recommend this shop from here on, y'all have some truly honest and kindhearted people working here. Ca

Had an unexpected break down in west liberty and they got my semi fixed up and back on the road in a timely matter! Thank you!

Nice guy seems honest, but took a long time and never got my vehicle fixed. Never diagnosed problem completely. Ultimately I didn't get it fixed vehicle just sat there for 2 and 1/2 months, I gave up on him fixing it. Every time I was frustrated about the time it took JR was really nice. It's hard to get mad at the guy. However when I went to get my truck in the evening my doors were left unlocked, probably the whole time it was there. It was stored in a field next to his shop. I have allot personal stuff/tools/decent radio in my truck, wasn't to happy about that. JR is very likable and it's hard to be to mad at him. However he's a really nice guy, I believe he is a good mechanic, it just took to long and nothing much was done. On the plus he is honest and never even charged me.