JSN Auto Repair

I came in for an oil change and was greeted by Chris who was very rude. I was tempted to not drop off because of his rudeness but I needed the service done. Checkout was great with Jenna however they did not check my tire pressures as my pressure light was still on. Perhaps Chris could use some customer service training.

Came with 3 cars one had to be towed from another business that treated us poorly. I showed up and wow. Gemma at front was the kindest person. She helped get all 3 back running and safe again to drive. The prices were amazing also. They are now my go to for any of my cars.

Fair prices compared to dealership and another auto repair shop. Personable Staff and professional. Genna, service manager has great automotive knowledge. She also directed me to a local auto body repair shop that is very fair with their cost.

The mechanic did a great job on my car replacing an intake apparatus and hose they even show Took off, which was a bad part that was installed five months ago by another Mechanic however I did sit there from 10 till 10 until 10 till one. I did not know it was going to take all morning or I would’ve walked home and gone back.

As a an ex fighter jet mechanic and former dealership service advisor for over 10 years this is the kind of place I bring my vehicle. Brad and Jenna are very professional and competent. The shop owner went the extra mile to help me feel like he cared about getting my truck done right. This was an expensive repair on an 18 year old truck and sometimes things can compound, more parts are needed, technology doesn't always cooperate, and the schedule doesn't go the way you want. But I was still satisfied when I picked up my truck. It was nice to see that the staff and owner cared about my experience. Tip for the general public, try to be patient and understanding about the repair process. There is far more involved than what you think you know, and if you treat the people that fix your vehicle