JX Truck Center – Indianapolis

They have had my truck for almost a month over simple repairs. I am ready to call the BBB and report them. Terrible place don't take your truck here. EDIT: I got my truck back after 25 days and almost 10k in lost revenue I was happy to have it back! Was rolling again still felt the alignment was off and when Istopped for the night My espar heater was still not working. So after 25 days it seemed like nothing was actually done to my truck besides them charging me 3.3k in "repairs" I will never take my truck to this company i will never speak good of this company and I will be reporting them to the BBB. You want to resolved this how about refunding me my money and compensation for my loss of wages.

Nick was/is the picture of above and beyond. I’ve dealt with more than my fare share of sales people in my life, and usually they are on the road to “who are you again” before the ink is even dry on your sales documents. But not Nick! This dude stayed on point literally 2 months after the deal was done. We had some issues that the service department created, and Nick stayed true to his word (as did the sales managers) and made sure my issues were taken care of. I will be buying my next truck from Nick!

This place is one of the lowest forms of truck repair center I've ever set foot in. Their lounge is full of drivers waiting for days to have their vehicles released. You can hear them on their phones with their fleets asking for hotels. Same story. This center carries minimal parts in stock and any repair requiring parts creates a several day holdover due to shipping. The service advisors here are skeeves. It is written all over their faces. All they do is lie, lie, lie when asked questions. Their work is shoddy and they charge thousands for so called advanced diagnostics and repairs. They will find any reason to deny the factory warranty. Stay far away from this type of place if you are an owner operator or company driver. They will make up items on your invoice and charge you excessively

Great salesman(James Grissom).I drove to one of his dealerships to pick up a truck and the truck was just like he advertised.Put new batteries and alternator in truck without me having to ask.So 5 stars to him he will make sure you leave with truck running and looking right

I came in to JX Indianapolis with an issue, I believed was DEF related. They told me it was just a broken clamp. So far so good. Until until it took eight and a half hours of sitting in their lounge, waiting for them to get the job done. Then for a 33$ part they charged me 664$. Another reason I will never buy another Peterbilt. My truck is only three years old. I'm in the shop with it as much as I was with my previous truck, which had over a million miles on it. Peterbilt is highly overrated. And even more overpriced.