K. Neal Truck and Bus Center

Customer service in the service area is very bad. They never answer calls. I personally do not recommend it.

These people were incredible. My truck broke down and needed a started. They drove to a K Neal in Lorton VA and picked it up. They could have waited until after the holidays but they got me together and had me out in a day. Incredible service. Came and picked me up from hotel and all. Gave me recommendations of other things I need to get fixed as a courtesy. I thank them all.

They used to always be Friendly and Proffesional in all of their dealings. Purchasing Parts from them used to be quick and Easy... but it is no longer the case. I don't know what happened to them throughout the past 6 or so months. 9/10 times that you call, No one answers. I will no longer Recommend K Neal International in Gaithersburg to anybody... Call or Go to their other locations.

Absolutely an Amazing company. Needed a little road side assistance. From the Lady on the phone, to the tech that came out, made my day! I’m a truck driver and needed to rig my tractor to get back to Chicago. I had an idea and it worked. Thank you for coming to my rescue on a Short Notice. I made and I will highly recommend your shop to everyone.

As a small business, having our trucks running smoothly is imperative. When one goes down we stop making money. Mr Brown over at K Neal Gaithersburg is AMAZING!! Because of him and the entire team at K Neal - when one of our trucks needed maintenance - we were back up and running in less than a day. He went above and beyond to we were taken care of. It was just a half dozen years ago I was ready to give up on K Neal Gaithersburg. Because of Mr Brown and the service over there now, I am ready to bring my whole fleet their way. Thank you! You are appreciated. Tim Allen General Manager Fisher Lumber Co.