Kaizen Collision Center - Midtown

After a fender bender, I wasn’t sure what body shop to use. My insurance recommended Kaizen and I couldn’t have asked for a better place. Everyone was friendly, everything that was happening was communicated and after dropping my car off on a Monday, I had it back in perfect condition by that Thursday, almost a full week before the estimated completion date. I could not be happier and will definitely be returning to Kaizen with any problems I have in the future!

Kaizen was professional from the beginning of my claim to the end of it. My car looked brand new when I got it back. They do great work. Customer service top notch as well.

The employees were fantastic and talked me through all the steps when doing an estimate. As my car was totaled, they were unable to do any repairs, but they clarified all the next steps and explained the process going forward. Excellent customer service!

Kaizen was super easy to work with. Every person I spoke to on the phone was knowledgable about the process and helpful in keeping things moving. The repairs were done on time and I was kept up to date on progress.

After being the victim of a hit-and-run, my car needed some moderate repairs. USAA connected me with Kaizen Collision Center on Leavenworth in Omaha, and I couldn't be happier with the experience. From my first contact, I knew I was in good hands. Bianca, Jody, and Tamya were exceptional. Bianca and Jody quickly assessed the damage and efficiently sourced parts at a fair price, ensuring I wasn't overcharged. Kaizen also offers convenient text message updates throughout the repair process. Impressively, the Leavenworth team completed my car a week ahead of schedule. Tamya, with her professional and friendly demeanor, was a welcoming first point of contact. The body work itself was flawless; my car looks brand new. I highly recommend the Kaizen Collision Center on Leavenworth.