Keating Hyundai Service Center

Houston, TX · Auto repair shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
8
Rank in Houston
#3963
of 8093 shops
City Percentile
15%
rating percentile
Address
Keating Hyundai Service Center, 8811 Lakes at 610 Dr, Houston, TX 77054
Phone
(346) 214-1308
Website
www.keatinghyundai.com/service-appointment/?utm_medium=organic&utm_source=GMBlisting&utm_campaign=hyundaiservice

Keating Hyundai Service Center is an auto shop located in Houston, TX. It is one of 8,093 auto shops listed in Houston. Its 3.1-star rating is slightly below the Houston city average of 4.4 stars. There are 3 photos associated with this location.

About Keating Hyundai Service Center

Keep your Hyundai running like new with the experts at Keating Hyundai Service Center! Located conveniently in Houston, we offer a comprehensive range of automotive services to meet all your vehicle's needs. From routine maintenance like oil changes... More

Customer Reviews

★☆☆☆☆ 1.0 Kenneth Mingus · Nov 2025

*** The Absolute Worst Customer Service*** I’ve been a loyal customer of this dealership for years — purchased two vehicles here in the past three years — but that was before it changed names to Keating and lost its core values, especially when it comes to customer service. Before Keating took over, service appointments were smooth and completed in under four hours. My recent experience was the opposite. I had a scheduled appointment for tire issues for which I purchased extra coverage on when I bought the vehicle, yet my car sat untouched for over a week. I had to extend a rental car four times, totaling over $800, just to get to work while waiting for updates that never came. Communication was nearly nonexistent. I had to call daily, and each time I was told they hadn’t even started on m

★☆☆☆☆ 1.0 Amanda Rivera · Jan 2026

This was the worst customer service from Ashley from service that someone can experience just because my husband needed a loaner. Early in the morning with such a nasty attitude is so unprofessional. I will make sure to let other people know. I DO NOT recommend this dealer at all.

★☆☆☆☆ 1.0 Rebecca Garibay · Dec 2025

I have owned several Hyundai vehicles in the past and have received really great customer service results, however my most recent experience is very disappointing. The lack of customer service communication from Rene as well as the long wait time for vehicle repairs makes this experience extremely frustrating!

★★★★★ 5.0 Kenya Britton · Oct 2025

I promise you this, if you need a car THEY WILL MAKE SURE YOU LEAVE IN A CAR! no doubt about it! They work with ALL credit types and have reasonable down payments that literally can’t beat! You will not regret shipping with them.

★★★★★ 5.0 Brittany Theiler · Aug 2025

Keating Hyundai took care of us right away after we shared our experience with Baytown Hyundai’s unprofessionalism. From the very beginning, they were attentive, transparent, and straightforward with us. They not only gave us a much better deal but also earned our trust by being upfront and respectful throughout the process. It was such a relief to work with a team that values honesty and customer service.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAuto tune up serviceBrake shopCar inspection stationCar repair and maintenance serviceMechanicOil change serviceTire shopTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.