Kelley Williamson Mobil

You guys do a real nice job with your stores. One recommendation would be to clean out or clean up whatever is in your window washing stations. I filled up and cleaned my windows at a freeport station and whatever was in the window cleaning station really made a mess out of my windshield. It was like somebody dumped a drink in it. Again, keep up the good work.

The only top tier gas station in Byron Illinois

At 2pm on Sunday Sept 8, 2024, after 3 hours of driving, we stopped at a Kelley Williamson on E. State St. for gas and a verrry needed potty break. When my husband went to use the restroom he said the female employee got upset and said she just mopped in there. My husband explained that he desperately needed to go to the bathroom and offered to remop if he could just go, but she continued to deny him access. He had to go so bad the he was forced to go behind the trash bins and go in some bushes. I then had to go only to notice that BOTH bathrooms were out of service due to mopping and I was denied access, also. Unfortunately I can't use bushes. I was told the restrooms would be ready in a couple of minutes. When I came back a few minutes later, I asked if was safe now. The female employee

rear wiper arm assembly blew off during a car wash and i received a call from someone in corporate and all she could say while laughing about it was " the dealership should handle it, it was pry a defect and you have bumper to bumper warranty"! Wasnt the first was this car has had, but itll be the last at their locations. Not very courteous or understanding, so i said I'll take my $30 loss and do it myself, because you think its a joke!

All I can say is the Mobil on Broadway and 22nd is hands-down my number one stop daily. The staff there and friendly, welcoming and interactive with the customers. It reminds me of a neighborhood station or store from the 70's. The young lady on 3rd shift is the most awesome. Let her train your staff to come and you will outshine all other customer service entities. 😉