Kens Automotive

Yesterday my second time coming here, the first time was great! That mechanic was amazing and helpful. This second time around the staff at the front desk were rude / dismissive. I called ahead in the morning for an oil change & they said they had time to take me. They proceeded to take 5 hours to complete it. A women came into the shop right after me who seemed to mainly speak Mandarin Chinese. The front desk staff refused to help navigate any form of communication with her (one of the guys kept repeating “Google translate” and then would turned away from her right after ). When she began to try to speak clearer English, they said they can’t help and to come back some other time because the still couldn’t understand her. When she left they began laughing and saying things like “do I look

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business elsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly

The guys at Ken's ROCK! First, it's fun to walk into the place. The guys at the front desk and friendly, knowledgeable, and efficient. You'll get an appointment quickly and their excellent work is done on time, at a reasonable cost. No job too small, no problem too big. It's a no-brainer: go now!

They man who helped me was extremely nice and took the time to explain costs upfront as well as different options that would be more cost effective. He went above and beyond checking on different parts of my car to help diagnose the problem as well. Really solid and honest shop!!! They’ve earned a lifelong customer from me

We love Ken’s Automotive!! They were recommended by a close family member. I recently took my Lexus to Ken’s for annual inspection and a maintenance check. They were able to schedule me right away and I had new inspection stickers within a matter of a few days. The staff there are great and the experience is a breath of fresh air (compared to taking my car to a Lexus dealership repair shop). 5 stars!