Keystone Automotive - Atlanta

Corporate greed at its finest! Absolute joke of a parts company. Not only are we forced by insurance to use junk cheap Temu parts from keystone, but we spend thousands of dollars a month as a legit body Shop and they require a restocking fee after insurance drags their feet and the car totals because the original parts that were from the insurance company ordered and the vehicle totals. They've already lost my paint sales because they could not provide a decent service. Every paint order that came in was wrong missing items or more items than we ordered. Makes me want to order a ton of parts just to return them and make them earn their restocking fee

Kevin a worker at Keystone is refusing to refund money $580 we paid him via Zelle. Zelle agents warned us that we were taking a risk. Please be careful using this company. He also attempted to get my bank information and swindle additional money for delivery after being quoted a specific price.

It is tight in here. The yard dog will tell you what door to go into. When done unloading yard will sign BOL and once they make a copy they will give you a copy.

Very disrespectful guy in the parts sale department, the young lady very nice go too jut that guy will make you all lose customers. Hung up phone for me figuring out best option to picking up a motor for best price without paying shipping. Seem like he was trying to cap commission because i knew.

I shopped around and repeatedly had poor customer service elsewhere. I spoke with Keith at LKQ and he treated me like family and took care of all my questions. Even after my item was delivered, Keith called me to check and make sure everything went smoothly. I would highly recommend ordering from Keith so he can assure a professional process.