Keystone Automotive - Macon

They're impossible to deal with. Last year they gave me broken parts(new) 4 times in a row which cost me a week of time trying to get a car delivered and I swore I'd never deal with them again. Fast forward to this year I decided to try them again and can't even get in contact with the Macon location after several calls over the span of 3 days. If Macon don't answer the phone it patches you through to someone in another State that knows absolutely nothing about paint and can't answer anything beyond what thier inventory shows. I live 40 miles from this location so driving there just to be able to ask a question is not an option. You've been warned!

LKQ is a great place to buy parts I buy a lot of parts from there so I’ve dealt with a lot of there employees but when I tell you Mr. David B went over and beyond I can’t thank him enough he has great customer service and was very professional but most of all he was concerned about my issue and he made sure that I was a happy customer. Thanks again David!!!!!

If you need any motors or transmissions call David at Lkq make sure to ask for him he will get you right the first time I have bought several motors from them and David in my opinion gives the best customer service and overall the most knowledgeable

I will not buy anything else from them. Sent the wrong year model for my car and didn't want to exchange without a fee and salesman hung up on me after I read him the return policy off the invoice. Called back and spoke with a nicer lady (Makenzie) which helped. Went to get right part and lady at customer service window had an attitude, tried to charge me again and act like she doesn't care bout her job. Waited around back at the pickup dock forever cause there is no way of letting anyone know you're out there for service (no bell or button)and the guys definitely are not in no rush when they do come . Part was all greasy and leaking out the bag in my trunk!! Going back is a NO for me.

David B. customer service skills are superb! He went above and beyond to make sure I get the parts I need, all while having a cheerful attitude and with a smile on his face, he even carried my parts to the car once they were ready for pick up! Thank you David!!!