Kirbyville Wash Tub

While it's kept clean, they always have issues with their machines not working and it costs way too much for the dryers when it takes 10 quarters to dry a normal load. I wish someone else would open a laundry mat and maybe with a little competition they'd do better with this one.

Horrible customer service from James. He is extremely rude and stuck in his ways. I almost wanted to say racist, but I witness him being rude to a lot of customers. My first time I washed a blanket in one of the machines and it did not drain. The machine was not overloaded, and half way full because I like my blanket to have a lot of room to wash. I called and explained I was a customer and one of the machine did not properly wash. He instantly said it was my fault without even asking what happened. When he arrived I spoke to him and introduced myself, however, he ignored me. I then asked excuse me sir are you Mr. James? He replied, “who do you want me to be?” I once again ignored his lack of respect for others and begin to show him the washer. Ultimately, I had to plead for him to come t

Typically is clean and cool and a rather pleasant way to spend washing your laundry. They never have any bleach in the vending though. Also wanna advise be SURE to have your laundry OUT before 7:30p. I know it says that they close at 8p but if you are not out by then the man gets very VERY rude. I actually felt as though he was being rather rash made me feel belittled by the judgmental comments when he ran me out of the place at 7:48pm and I only had 5 mins left on the dryers. It was not easy to keep from crying right there in front of my children who I had there to help

There were roaches and half the dryers are out of order and you only get 4 minutes per 25cents on the ones that work (one dryer only gave me 3 minutes per 25cents). The attendant (maybe owner?) is very rude.

Doesn't even deserve 1 star.... lot of broken machines.... Dirty... Becareful 2 dryers seem to catch on clothes and causes small holes.. Has a current sign on door " WE ARE DISINFECTING NIGHTLY" I SERIOUSLY DOUBT THAT! Brought neighbor here 2 days ago still in the same spot this place is Absolutely Disgusting!! Told my neighbor from this point on were going to either Lumberyon or Silsbee I refuse to come back here. Its Nasty!