Kirk Brothers CDJR Sunset

the best car buying experience ever! thanks to Shaq and the entire staff we were able to finally get me the ultimate mom car. 10000/10 staff, vehicles and prices!

Sent my truck in for a recall and to see why it wasnt turning properly. They told me it was bc of my steering stabilizer (which i knew I needed a new one) but was not the problem. After picking it up and spending 200 bucks on a "diagnostic fee" my truck still doesn't turn well to the left (stabilizer removed) and my recall wasnt fixed after I was told that it was. I went back in and asked why the lights and stored messages for recall were still there tech informed me he forgot or looked over it and recall issue wasnt actually done. And before I came to pick it up one of the ladies at the service desk called me and stated "the tech talked to your husband earlier but its something, a bunch of words I don't remember but a shock or something was the problem". Honestly was a complete waste of h

Called about a truck I saw online. Old man basically assumed I was broke and desperate. Ran my credit 3 X because he didn’t know how to work the computer. Dropped my score nearly 100 points. Tried to speak to the manager but he blew me off. Oh yeah, was totally lied to about the truck. They only took pics of the decent looking parts of the truck. They hid all the rust and damage. Wasted 2 hours there and back home. Terrible people and terrible business. Highly recommend anywhere but here.

This place spot on from the time I made the first phone call to a young man named Seth. He listened to my situation and vehicle challenges I was having, invited us to the dealership service department, welcomed us in. He explained the d requirements and prices in an outstanding manner, easy to understand and very professional. After the vehicle was taken into service, we were invited to their waiting area, explained about the drinks, snacks and layout. Very nice area, we talked several of the staff and it wasn't long before Seth and Katie called us back to service. Great team work between them in explaining what services were going to be done, the timeline and offered us a loaner vehicle. Everything they told us about the technicians findings and timeline was accurate beyond belief.

Mr.Karl brought a customer to me today at direct auto insurance! He was very professional and very nice it was good to do business with you and hope to do more!