Kohl Motors, Inc. - Bosch Car Service

Good mechanical work, but outdated/inflexible payment policy that unfairly impacts military families. I recently brought my high-mileage 2008 Tahoe to Kohl Motors for some significant repairs—alternator, rear main seal, valve cover gaskets (including the updated driver’s side cover), and sway bar links. The quality of the mechanical work was solid, and the truck drives noticeably better. However, the payment experience left a bad taste. I wrote a personal check drawn on USAA—a national bank commonly used by military personnel—only to have it rejected because it was considered “out-of-state.” My home address is local, and I’m a military retiree originally from this area. What’s worse is the way it was handled: the person at the front desk (who is apparently one of the owners) even called

Just paid 750 dollars for some spark plugs and a misdiagnosis. If you like being over charged it’s your kinda place

I brought my car in for an oil change. The oil leaked out within 2days and I had to add a quart of oil. Kohl's repaired the leak and told me they brought all fluids up to the proper level. Later that day, my car alerted me that the oil level was low. I had to return to Kohl's and they added a quart of oil. At first they said it's probably a sensor, but that was not the problem. I was expecting them to reimburse for the oil I purchased as well as compensate for the 2 additional trips to straighten out the problem. They offered bupkis. So, I recommend that you thoroughly inspect your vehicle before leaving Kohl's.

I've brought two vehicles here recently (van & truck), both for different air conditioning problems. One just had restricted air flow, and the other needed a new condenser. I was so impressed by their service that I've scheduled routine maintenance on both and the brake repair. You will need an appointment because these folks do stay busy.. for good reason. The owner (Mr. Gray) and his staff are professional, helpful, and *honest*. There's no indication or feeling of them 'selling' unnecessary repairs. When working on my van, they found that my brakes needed minor work (not a surprise since I've never had any brake work done on that 20 year old vehicle). They simply listed their findings on my bill - they didn't call trying to sell me hundreds of dollars of extra work. I also need a new wi

I do not judge anyone and this may be a very good shop but I give you my experience to hopefully save anyone else from the same situation. I had several issues with my Mercedes SL550 of which I only wanted Kohl to repair two items. Being a 2007 model, I called ahead to make sure they could replace the hardtop acuator and the AC compressor. The lady I spoke with ask the shop and she said they could make the repairs. Since I had to drive a considerable distance, I made an appointment so naturally I thought my car would be taken into the shop upon my arrival and my car would not sit out. My work order requested a call from the mechanic after the issues were diagnosed to let me know the results and the cost of the repairs. After two weeks of waiting I became concerned and called to see if the