Kriete Truck Center - Racine

I recently had batteries installed at Kriete Trucks in Racine and was very disappointed. I bought the batteries myself from their parts department and asked what the install would cost. I was told “don’t worry, it won’t be much,” but I was never given a price. It took about an hour, and I was shocked when the bill was over $400 just for the installation. On top of that, they had me pull my truck into the shop and wouldn’t move it out. I had to drive truck out of their shop horrible service. I would have made a different decision if the price was disclosed up front. Be sure to get everything in writing before authorizing work here. Be careful will only come here for warranty work they lost my business now ….

I went to buy a truck on Saturday, October 4, 2025. The salesman, Wade (I think he's a good salesman), told me he already had a deposit from someone. This deposit was valid for five days. When I asked why he was selling a truck for which a deposit had already been made, I didn't get a clear answer. And yes, my English isn't very good, so I took precautions. We agreed that the owner of my company would call him and discuss the terms of the purchase, which was scheduled to take place on Monday. After the call, it turned out that someone's deposit did indeed exist and was valid for five days. The question is, why wasn't the truck removed from sale before the deposit expired? I think this is unfair, both to the people who made the deposit and to those intending to buy. After all, before going

Although they have 11 stores in the state of WI, anything bought in one of these stores cannot be exchanged at another store, you have to return to the same store where you bought the item, so it is not a chain store, but each store on its own...

Masters of the trucking parts! The best crew of them all. Very helpful and knowledgeable. Andrew, Mike, RJ, Shawn and Zack are a truly professional group. Couldn’t ask for better.

Short experience here, lucky i am i did not have to do any major job here. Called if could come and have my idle shutdown removed. Got a quote and came on time. Parked where i was told and waited in truck. The mechanic (maybe Brad was his name, with beard and glasses) came to the truck. Greeted him with a “hello how are you” and was totally ignored, repeated it again, again ignored. That person was mad for some reason. That is highly unprofessional behavior. Imagine i had to get something done there, i would never leave my truck with a mechanic like that. Just cant trust it. Luckily Julie at service desk was wonderful and did a great job of mitigating the situation. She even apologized for his behavior. Just a small thing like this leaves a block mark for my business. Service invoice: R103