Kwik Kar Oil Change & Auto Service Center of Denton

On November 17, 2025, I came in because my check engine light kept turning on and off. After being told that replacing the mass airflow sensor and the oxygen sensor would resolve the issue, I spent an entire day waiting—only to pay a substantial amount of money and get back on Loop 288 with every light on my dashboard lit up. When I returned, they removed the oxygen sensor they had just installed because, apparently, that was what caused my car to malfunction. In other words, they were guessing from the start. Despite that, they had no problem charging me for a part that clearly did not fix my issue. After wasting two full days at this shop with zero resolution, my check-engine light is still on, and now I’m being told the problem is the fuel pump. It is unacceptable that I was charged for

I pulled up and one of the workers came out promptly and let me know it might be 20 minutes or so because they were a little busy at the time. Completely understandable and I was willing to wait 20 minutes so I parked and walked in. Walking in the office, I didn’t feel welcomed at all the young lady at the front desk made me feel like a huge inconvenience. You guys need someone who can at least fake a smile. Zero customer service skills. However she did perk up as I left telling me to have a nice day so there is that I guess. When the mechanic invited me to the garage to inform me what was going on, he was really nice and courteous which I greatly appreciated. He suggested a couple different services I may need but at that point I had waited so long I could only get the oil changed. He i

I do not recommend this place. A waste of time and complete lack of professionalism. I visited this shop last Friday for an alignment. After the job was done, the technician showed me a report where two positions were in the "red zone" but assured me this was "normal" and the vehicle would function properly. It is important to note that this was not a complex repair, but a simple front-end alignment on a single axle. In reality: * Immediately after leaving, I noticed the steering wheel was constantly tilted to the left and would not center. * I initially left the shop because I had other matters to attend to, but I returned later that same day to address the issue. * When I returned, the technician acknowledged the problem but stated he couldn't fix it that day. He claimed he had "already

Did they really do the oil change? Neither the mileage nor the time shown on the sticker has been reached yet. My car is already asking for an oil change, but it hasn’t reached the required miles or time.

Beware!!! My experience having them just do a vehicle inspection was fine in the past, but when I came in with a check engine light on, they saw dollar signs! $$$$$ - Charged 2 different fees adding up to $100 just to look at it. - Told me my brand new break pads were completely worn out. (Verified by my mechanic friend and another shop) - The bid included 2 hours of labor (at $150/ hour) to do a job that took a mechanic friend less than 15 minutes. - They were going to charge me $150 for a sensor that I had in the car and cost around $20. - The total bid was almost $2,500! - After replacing the sensor myself (with help from a friend), I took it to an honest mechanic and saved over $1,000. While the price and speed of a vehicle inspection at Kwik Kar is good, they have lost my trust and b