LaFayette® Ford Quick Lane Tire & Auto Center

From scheduling my routine service pick up and delivery of my vehicle to Marcy at Quick Lane was an overall great experience. Marcy informed me that I was on my last maintenance that was purchased from buying the vehicle to all recommended services. Very professional and polite. With her alerting me that was my last service on my maintenance I was able to alert my sales rep Marie Wright and she had Bobby Freeman contact me with my options. I will only have my scheduled maintenance performed at Lafayette Ford. Awesome folks that truly treat you like family!

I had my vehicle serviced here and had a fantastic experience from start to finish. I called to schedule the appointment and it was easy to do and they got me in exactly when I asked. I then dropped it off, and the lady at the desk was super kind. While waiting on the oil change and state inspection, I left to run errands and got a video from the shop of what they saw on the car and what they were doing, I then got a call for up sales, and they didn't hassle a bit for them. Then, a short time later i got a call that it was completed and I went to go pick it up. When I arrived the ladies behind the desk rang me up, went over the paperwork and what was completed, and the car was sitting out front, all work completed. I usually dread taking my vehicles to dealerships, especially for gener

Been coming here for years and never had a issue until recently. Just a warning to everyone, if you have aftermarket expensive rims, do not come here to have tires mounted. The service techs will not take extra precautions not to damage your rims. I recently brought my own tires and asked them to mount and balance since I was bringing my car in for oil change and tire rotation just like I have been for years. My painted rims came out of the shop with nicks and scratches on them from I'm sure from the machine they use to take off and mount tires. I was offered today to have them touched up from a person they have that dose rim repair but he said it would look worse if he did because the paint would not match. So at the end I walked away with damaged rims and two free oil changes and tire

I was here today (20 Aug) and I had an appt at 730. They’re always efficient and quick. I was going to do a walk in this morning and yesterday someone called me that I can make an appt for change oil and I did. Keep it up Lafayette Ford. Thank you as always.

The quality of their work is too hit or miss for me to take anymore chances. Let me say that the staff that greets and coordinates service, as well as answer the phones, is 5 star. Very good. No complaints. Their mechanics? They arent thorough. Every time I've taken my vehicle here, it's been given back to me with a weird issue. Typically they've deflated my tires (despite the door pressures saying set them higher) and once they forgot to put on the new windshield wipers I bought from them. This last time, when I got the spark plugs changed, one of them was somehow put in dirty enough to cause an engine misfire, and I was 80 miles away on my way to Jacksonville, in the middle of nowhere. I had to pay for a tow truck, lost 3 days of working pay, because this is a work vehicle, all becaus