Lancaster Mazda Service

I had called about two weeks ago when my check engine light turned on my 2022 cx-30. I had called the service department and spoke with Jessica. She was super helpful, knowledgeable, answered all questions I had on the phone without making me feel like an inconvenience. She also explained how the extended warranty worked in detail and how the diag fee will be charged depending on what they find. Clear, upfront information like that was very helpful. The day of service, Travis had worked on my car. A text was sent when service was started. A phone call was received when work was completed. He was super kind, and has a great sense of humor! You can tell he was smiling through that phone and someone who enjoys what they do. I appreciate all of the kindness from this dealership!!!

Staff very informative and very friendly. Very professional and no comparison to other dealerships.

The interior is nice..the service is fine. However if you're calling, be prepared for 10 questions about why you're calling. The last answering will ask everything under the sun of why you're caing and then tell you she can answer your question. 9 times out of 10, she can't and you have to ask your question again to service department all the while...you're already frustrated.

Fantastic service and the guys at the service desk are great! Lounge is a great place to work with coffee and snacks, never a bad pairing.

Always a great experience. Understood my issues and ensured absolute clarity on the issue and how to solve it. New showroom is ultra nice, and well maintained.