Larry's Thunderbird and Mustang Parts

Customer service is terrible. I have been waiting a month now for them to return my core charge money on an item that is perfectly rebuildable. I call them, they give me the same runaround about how it’s out at the rebuilder and they are waiting on him. I have asked them to contact the rebuilder to find out what is taking so long. I have never waited this long for a core charge refund. They say they will look into it and call me back and they never call me back. They honestly don’t seem to care at all. I would avoid them at all costs.

I inherited a 1957 Thunderbird from my Father and have come to depend on Larry's for not only parts, but their expertise in using them. Recently, I removed the power steering control valve and steering box for rebuild. Mark told me how to get them to him and when they were ready, he contacted me that they were coming. The shop I was utilizing for the installation was having difficulty in mounting the system correctly, and Mark spoke to the mechanics and sent pictures to assist them. It is now on the mend. Thanks to Larry's I can keep my 'bird running and looking good. Thanks!

If you require any parts for your Mustang or Thunderbird , give Larry’s a try as their range and pricing is fantastic and they post anything very quickly. I have dealt with them on many occasions and have always been happy with the products and service. A great company to deal with for the Thunderbird and Mustang enthusiast. I have found many of their prices are so much cheaper than people that try to sell on EBay. Check their website for a good surprise.

Ordered weather stripping for a 1956 Mustang. Less than 2 weeks after installing it, it is brittle and falling apart. Sent an email, sent pictures, asked for a replacement. After getting the runaround for several weeks I am now told that the manager only approved replacing the "one part that is defective" and the manager is now unavailable for the next three weeks. The entire kit is defective. I sent photographic proof. Yet they refuse to send a replacement kit or issue a refund. If you are considering buying from this company I would suggest you run in the other direction. They do not stand behind their products nor do they care about their customers. They take your money. Period. Will never use them again and will tell all of my customers to avoid them as well. If I could have given 0 st

We ordered a neutral safety switch for 64 tbird and it was faulty, when we called for a refund they will not refund and they advised they will replace but we have to cover shipping costs, which is unfair since we paid shipping for it already and it was faulty.