Larson Cadillac Service Center

Horrible wait time for an oil change appointment three hours! Price way too expensive for that type of service. Miscellaneous suggested services ridiculous, I had a 30,000-mile service not very long ago.

Great dealership, great staff, salesmen, parts counter people...I have a lot of Saabs and they have kept men going through the years 👌👌👌

NOT RECOMENDED! Came there with engine auto stop not working. After checking they told my battery is dead,and it's read 0 amp hour. but my battery in perfect conditions and start vehicle every time, even in frozing condition easy. Never jump start. After questioning them about their stupid diagnose and they can't prof it , they just want my money for nothing. End of story, I paid for no service, and drove off. On my way home auto stop start working with no issue, with my original battery. They was disconnecting my battery off the car for testing, and seem like that's reset the car and auto stop is working without any work done. I was talking to several people there including manager. They all seem very uncompitent and not educated. I was explaining them how it working and looking in they'r

I came in for oil change and I had a 50% off coupon and I showed it the lady helping me at the service center. When I was about to pay, I was told to pay the full price and of course I had to insist and tell her again that I showed her my coupon. These two ladies are playing damn! On top of the very long wait to get the service done, this place don't have any water to drink. My 3rd time coming and I asked one of the ladies if I can get some water also when I heard one customer asked for water and she said that she is going to check in the other area if there is but she never came back. I am refering to the same lady from the service department. Horrible service!

I called to schedule service for my vehicle that I purchased a year ago. They informed me that they won’t do any courtesy vehicles , while repairs are being completed. They decided to change this as of last week. The receptionist said I should check with one of their competitors, to complete the service as they may have courtesy vehicles. This is extremely disappointing as I purchased my vehicle with Larson due to their good reputation.