Les Schwab Tire Center

Yesterday evening I was headed up to Tehachapi from my home in San Bernardino County to pick up my daughter from our exchange point when I had gotten a nail in my tire. I was under a great amount of distress to say the least considering my court ordered exchange time was at 7pm & it was already past 7pm. Upon arrival I took note that the only person on hand was working on a vehicle, but nonetheless helped me as soon as possible. He was very attentive, kind, friendly, respectful, informative and very helpful. The gentleman's name is Chris & as stated in the invoice (Christopher M.) I can not thank him enough for his outstanding customer service. I highly recommend this location & highly recommend Chris's services. I truly hope he reads this & receives the recognition that he deserves for hi

This place is a SCAM!!! Had them replace Rotors and brakes 20K miles ago and went to get brakes checked today. They told me I need all knew breaks and rotors again which seemed impossible after only 20K more miles. So I took my truck to a local shop I know I can trust. Turns out my brakes were all fine with 3-4 mm left. Les Schwaub claimed I only had 1 mm and that all 4 rotors also needed to be replaced again. My local shop confirmed that my rotors were never even replaced when I was there 20K miles ago. They just put on new brakes, lied about replacing the rotors and now are trying to rip me off and get me to replace both brakes and rotors again. My local shop found stress cracks on rotors with the brake pads that were still fine. Which is not possible if the brakes were still good and ro

Waited for 10 minutes to be at least acknowledged but nothing. No one in the front desk until a bald guy came walking in looking like he was looking for something and turned around and left back to the garage area not even a “we’ll be right with you”. Always loved coming to any Les Schwab since I’ve been going to them with my first car 15 years ago starting in Caldwell Idaho. Now Living in Montebello I try to use any opportunity to go to any Les Schwab in IE to get tires, rotation, oil change etc. But after today I am no longer going to be going back to a Les Schwab probably the worst customer service I’ve ever experienced at any store.

Called ahead and asked if their device could specifically bleed abs, they said yes they had the right equipment and it would be 180. Got the car dropped off sense it’s brakes would go flat near the end. They called me and let me know that the successfully got the air out of the abs and I could take it home, as soon as I went through intersection I lost all brakes and called them immediately. I was told their mechanic bled the brakes and not the abs pack because they did not have the right equipment. They said possible he missed some air and I could bring it back. Took it to the dealer to be fixed

I wanna acknowledge the fine service that I got also I wanna acknowledge an employee name is Jesus because I went to get air in my tires and I knew I had a flat but I had to go somewhere and I asked him. How can I get credit and it goes well if you go inside it’ll take a minute, but if you do it online and you’ll get a fast answer I did it and I got approved. ended up getting two tires and my flat fixed. I wanna acknowledge Samantha. She was very kind very helpful. Very informative that I just wanna suggest anybody needs Tires go there