Les Schwab Tire Center

I took my car to get tire repaired Brand New with Black rims. There is a way to take off rims to insure that this doesn’t happen. I own trade schools so I am Fully aware of how this happens hence our auto class in VA trains this. They Scrapped the inner rim between rim and tire and chipped rim 3/4 around. I called and all they wanted to do was BLAME game . Literally have pics of same rim just one day before because I got red calipers installed. Dated pictures. It’s rim behind tire . Can’t even be curb rash. Funny it wouldn’t be an expensive repair. But the way they talked to me on phone is crazy. My company phones are recorded so I could absolutely post the call on here. DONT TAKE ANY NICE CARS here they don’t take there time. They don’t stand behind it. If you care about yo

Cristy at the Hill top branch is amazing. She took great care of me and my problem. She is very professional kind caring and just a good person .Thank you Cristy

I stopped in around 10:00 AM without an appointment while passing through on a full-day road trip back home to Oregon. With winter weather in the mountains, I needed to have my studded tires mounted again so I could make the drive safely. I had actually had the studs removed at this same location a few weeks earlier while traveling the opposite direction. Even though I arrived without an appointment, they were able to work me in between scheduled customers within a reasonable amount of time. The staff was pleasant, professional, and very much in line with the customer service reputation that Les Schwab is known for. I’m not entirely sure what their standard policy is for seasonal tire changeovers, but I appreciated that they didn’t charge me for the swap this time around, especially sin

I decided to try Les Schwab for an oil change since they had a convenient appointment time for me, and I'm so glad I did! They ended up finding a screw in one of my tires and patched it up for me. Anywhere else I would've brought my car for an oil change likely wouldn't have even noticed the screw. They were quick and reasonably priced. I'll continue to bring my car here for oil changes as long as they offer them.

I took my 2023 Toyota RAV4 to a different location for an alignment. That location pumped my tires to 45 psi and my alignment was even worse than when I took it in there. Took it right back the next morning for a different person to redo it. I asked for my tire pressure to be lowered and to fix the alignment. He agreed the alignment was off and that he reassured me he fixed it. Made a joke that I need to make sure I’m driving correctly for the alignment to be good. Went to Oregon to visit my in laws later that day and on the way there I still noticed it pulling to the right. Called them and told them about the issue, they said I have to drive it for a week and then come back if it’s still a problem. I just told them to forget it. Instead I called the Les Swab on Redding Hilltop for an appo