LKQ Barger Auto Parts - Nampa

No one answers the phone, it just hangs up. How can you have a business if you don't answer your phone? To your reply: Its nice to know that the owner shows concern about the business. However, he have me the same number that was hanging up on me (6 times). All I wanted know if if certain parts were available as I don't trust that the inventory on the website is always accurate. My concern is no concern with this business. After my first interaction with LKQ off Garity in Nampa, in person amd on the phone, I question why I called them the other day. I was hopeful things had changed, employees were better trained, and customer service had improved. LKQ is more based for contract workers. I'll stick to jalopy Jungle.

You guys seriously need to improve your SoP and website, and do business with integrity... I don't know who's the bigger rat, the one who ate through the fuse box enclosure I'm trying to replace, or the sales rep I called today. For the listing itself, the part is already plucked out, so it's not like they have to go and disassemble it, so it should only take an hour, 2 tops to retrieve. There's NO excuse why it should take DAYS, but yet I'd have to order it today (Thursday) and pick it up Monday. Even worse, Ford's official website verified the fuse box enclosures have the exact same SKU (FU5Z-14A003-?, ?= B and C) for 2016-2019; I have a 2017, and there is a 2017 part for about $77 in Caldwell, but they have a 2016 at this location in Nampa for $49.50, and it took me 5 minutes to even

They have very bad customer service, I went in to pick some seats and Dan the front desk guy there was so rude and difficult to talk to. He also didn’t even offer to help put the seats in the back of my truck until I said I needed help pushing the out and loading them into my truck.Mind you am a 5ft girl how do you think I would be able to put them in my truck

If I could give zero stars I would. Called only about an hour ago and was told the part I needed was in stock, drove all the way from downtown Boise to Nampa in a faulty vehicle(only option) to pick up the part. Got to their location just to find the doors locked, with two other obviously upset customers stating this was a regular occurrence for them. Called the number again and they just say "Oh we just learned 30 minutes ago that the guy is out sick so they are closed today.", would have been nice if they could have checked to see if anyone was even running their store before they told me I was good to go ahead and drive all the way out there to get the parts I needed.

Wow it's refreshing to find a place that helps the customer out I had a difficult part that I needed for an odd vehicle. Not only did they have it available it was a lower price than jalopy jungle and I didn't have to take it out of the vehicle myself. It actually cost less than if I was to buy the same part at jalopy which it wasn't a guarantee of the correct fit this was a perfect fit. Thank you to the team at the Nampa LKQ you guys are amazing I appreciate you the whole team you guys are awesome.