LKQ Ernie's Auto Enterprises

Making a purchase is easy but for pickup is less. Desirable...had to wait 15 to 20 min for a safety meeting to stop ..would recommend that you bring a lunch because you be awhile.

I purchased a Lincoln MKS engine (3.7 liters) from LKQ's Martinsburg location on March 7, 2025. The engine had low miles, and the price was reasonable considering the warranty. After installing the engine, it worked perfectly. I highly recommend LKQ in Martinsburg; everything is very well organized and easy to find. I was in and out quickly, and they loaded the engine onto my trailer for me. Thanks

What's the point of a salvage yard if it takes a day to remove a part that would have taken 5 minutes to remove myself? You take all of the convenience out of these places when you stop allowing people to walk the yard. Now I'm out time, gas, and money because I was lied to when the part would be available.

Ordered a door. They make you pay before they will bring it out. I paid cash, they brought out the wrong door for a different vehicle. They then explained they didn't save any of the right ones and refused to give me a refund. Offered to give me a check. I said I paid in cash 2 minutes ago give me my cash back. They said no and asked me to leave. Their manager followed me out to my vehicle making me extremely uncomfortable. I'm out my cash, out my door and got harassed in the process. Worst junkyard ever.

We have been dealing with them for 2 decades, good parts, good service. Locally Brian is exceptionally knowledgeable and helpful but other sales reps in the company are great as well.