L&M Body Shop of Woodbridge

My car was involved in a hit and run accident on 5/23 and was taken to L & M Body Shop. I received a call on 6/10 that my car was ready and needed to be picked up. Upon my arrival there was an issue with my deductible, as my quote was $200 due to the other person being uninsured, however L & M insisted on $500 and were impatient as I tried to reach USAA to clear this up (which USAA did do). I asked for paperwork about the repair and if someone would go over the car with me and I was told NO, so my son and I left. I have been sick for months with a chronic illness; the shop knew, as I have mentioned it before and again on the day of pick up, however that did nothing to improve their customer service. Three days after picking up the vehicle I noticed the hood was not on correctly; it sho

Rude lady at front desk, shady business with possible over price quotes that they never give you at the very beginning. They wanted me to sign a contract that stipulated that I must pay for any charges that they forget or didn't find at the beginning. After reviewing other people's experiences I am happy I didn't leave my car with them.

these people are so amazing!!! I was having a really hard time getting the bolt out of my license plate plates as I had ordered special plates for my car. My tags had just expired and I was so scared. I was gonna get pulled over driving there. Not only did they get the bolt out but they installed both my rear and my front license plate waxed some scratches that I made in my car’s paint while trying to get the real license plate off and didn’t charge me anything!!! Nothing they did all of this for free!!! Turns out I will be going back next week to have them fix the dent and repaint my door because I need that done!!! They want a customer for life for doing this and being so amazing!!!

Worst repair shop in the 🌎! The company took almost 2 weeks for!!!None of the work was complete. A simple $2000 job!This company was through my insurance "Gieco"as well. Very discusted and disappointed with Gieco sending me here!!!I will be reaching out the better business bureau, and take this up the food chain if I need too, to get my repairs fixed like they should have. Update: OK, so they missed over $3000 in repairs and the damages they made. People I would strongly advise you not to go here ever.

This is my first time writing a business review, but I felt compelled to share my experience due to how poorly everything was handled. I brought my car to L&M Body Shop in Woodbridge VA, to repaint the front bumper and hood, which were heavily chipped from road debris. I was initially told the existing bumper could be repainted, but later they claimed it needed to be replaced. Even though it only took one day to get a new bumper from Lexus, the entire job ended up taking nearly a month to complete, far longer than expected for what should have been a straightforward repair. Additionally, I was planning to install a paint protection film on the bumper, hood, and fender. Each time the car was taken to the installer, it had to be returned because L&M failed to properly clean off pen marks or