Lock and Hook

Hancock, MD · Towing service

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Hancock
#5
of 15 shops
City Percentile
36%
rating percentile
Address
Lock and Hook, 57 E Main St, Hancock, MD 21750
Phone
(301) 331-2682

Lock and Hook is an auto shop located in Hancock, MD. It is one of 15 auto shops listed in Hancock. Its 4.5-star rating is above the Hancock city average of 4.3 stars. It ranks #5 among Hancock auto shops by combined rating and review volume. There are 10 photos associated with this location.

About Lock and Hook

Towing and Recovery company offering roadside assistance, Tire change and service, lockouts, Locksmith service, jumpstart’s and fuel delivery. Service covering Hancock Md, Big Pool Md, Clear Spring Md, Berkley springs WV, Needmore PA, Mercersburg Pa,... More

Customer Reviews

★★★★★ 5.0 Jessica Dijak · May 2025

Two times, this company has come through for our family in a big way!! First time, our son was involved in an accident, we were a 1.5 hour drive away and the tow driver was so nice to him while he was shaken up. Second time, he helped my sister-in-law with a tow- he was so nice to her and when he heard that she was traveling home from making final arrangements for her father who had just passed- he only charged her $80 and told her she’d been through enough. Thank you for being so kind and helpful! It goes a really long way!

★★★★★ 5.0 Bryan Pennington · Apr 2022

Called them when my son locked his keys in his car at a campground at least 30 minutes away. They were there within 40 minutes and helped him out. I tried to pay him them more than the charge, and they would not accept the extra money. It is great to know there are some good people out there. I thank you!!

★★★★★ 5.0 Meghan Bauman · Jun 2019

What a blessing this place is! Our stand alone garage (with no windows or doors) had it's manual door break in the lock position. We were 5 minutes from taking a sledge hammer to the door when we called Lock and Hook. We called them at 5p on a Sunday and they were here in less than an hour. After almost an hour of working on it, they got the door open with no damage to the garage door itself. Their pricing was very fair, and certainly much cheaper than having to buy a new garage door. Thank you, Lock and Hook!

★★★★★ 5.0 Kelly Wirfel · Jan 2018

By far the best customer service I have received ever. After getting a flat tire along a major highway they quickly came, put the temporary tire on and I was on my way. The owner was the one who came out and he was extremely kind, professional and prompt. I am so thankful and would recommend them to anyone!

★★★★★ 5.0 Zoe Dudderar · Mar 2019

I was stranded and in need of a tow at nearly 10 pm, and a Google search led me to this company. They were quick, very professional, and had very reasonable rates. Would definitely use again, if in need. And would certainly recommend to others in need of their services. P.S. Our daughter says "You're the coolest guy ever!"

Services

Towing serviceLocksmith

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.