Long Island Express Car Wash

Customer Feedback for Long Island Express Car Wash, Commack, NY Today, I visited Long Island Express Car Wash at 700 Commack Road, Commack, NY 11725, to get my Tesla Model Y cleaned. I chose the "Express Exterior Plus" package, which included the Sender Wax Under Carriage and the Hat Wes Tro Shine EX for $34.99 (including tax=$38.06). Unfortunately, my experience was extremely disappointing. The service was completed much faster than on previous visits, which raised concerns. When I checked inside the car, it was clear that only a minimal amount of work had been done, despite their assurance that everything was complete. Upon raising my concerns with the staff, they were unwilling to address the issue further. I asked to speak with the manager or owner, but the employee informed me that

I wish I saw the reviews before I went. The workers/owners are very very nice. However, I felt like I was robbed with a smile. I got 'the works.' All I got was a halfway decent vacuum job, exterior wash with minimal soap and maybe all the other listed stuff. The car wash is old. It doesn't clean as well as the modern ones. Towel dry was more like a quick once over. Didn't get tires shined, interior windows cleaned, or anything special. Plus, it took about 20 minutes. The Works includes: exterior wash, drying agent, towel dry, interior and exterior, windows cleaned, tire shine, vacuum, under carriage, hot wax, rain x, triple foam, and a clear coat sealant. I will not be returning, even if I got a year free of car washes.

This car wash is absolutely the best one I been to lately, it took about 20 minutes. As they are handwashing the outside of the car someone else is vaccumm every corner of the inside/trunk. Then they put the car in the machine to get another outside handwash. Mats, dashboard, tires and the whole care were left brilliant. They move the seats forward and backwards to vaccumm all under there(many places don't do this) $38 tax included. Def will be coming back.

The two guys that worked on my car the day before the Fourth of July were exceptionally polite and very good. They went above and beyond. I appreciated their attention to detail and the good work they did for my older car. They treated my car like a Mercedes ( it’s not lol) . Best car wash I’ve been to in a long time

I went here back today and was super excited to see all this Vintage stuff moving and soap and the track was slow. Slow and steady wins the race. I love this place and I hope more people sign up for the membership. I love this car wash and all it's 90's charm.