Lube 2 Go

Do not use this company. I purchased a Groupon for an oil change and tried booking the appointment. When I use the link from Groupon as well as the link on their website I couldn’t finish the process. Also I have a 2024 vehicle and I could only select up to 2019 for service. I tried calling them as well as emailing and got no response. I contacted Groupon and they contacted the company and they refused the refund. I don’t even feel comfortable getting an oil change from them now so I’m out the $55.

Everything from the ease of booking a reservation to the service at the appointment was handled so well. Booking online was a breeze and the company follows up with an appointment reminder. When I dropped my car off I was greeted promptly and professionally. I was told how long the car would take and asked for a contact number. The car was finished in slightly less time than quoted and knowing that I would be at the movies they text me to let me know it was finished. I was very pleased with the whole experience and would definitely recommend using Lube2Go.

I will absolutely never recommend this place to anyone. Yes, the service is provided in the parking lot of the mall. It was difficult for me to locate at first. After that, things went down hill. The first issue was that staff was unaware I was coming, although the manager of the site texted me confirmation of the appointment several days prior to the cleaning. I paid for a Deluxe Interior and Exterior for an SUV. On Groupon that was $115. I left my car there for almost four hours and they did not clean thoroughly. (Please see the attached photos). I contacted the manager immediately who reassured me that he would complete the service for me for free since the problem was with his employees. I had already left a review on Groupon with a one star to let other customers know to be wary due t

Just picked up my car from the Solomon pond location. An extreme disappointment. The inside of the windows look like they were not touched, and if they were cleaned, in some cases it appears the rag that was used on the outside was used on the inside windows leaving streaks. The front windshield on the right side still shows the half moon created by the wiper blades with the portion to the right not touched. The storage hatch in the back rear not even touched, it only needed to be vacuumed, Streak marks all over the outside of the car. The detail was for 3 hours, received a text that the car would be ready at 12, after only dropping off at 10 am this morning, no wonder it was finished in 2 hours, a terrible job, will not go back and in all honesty should receive a credit of some sort for

I purchased a Groupon for Lube 2 Go and used it on 17th at the Marlborough location. I would give no stars for the detail because of the following reasons: 1. These is still dust particles inside the front portion of the car which was never even touched. Is that not part of the detail? 2. Front seats had white marks (From liquids used to clean the car) which now do not go away after cleaning. 3. My car had a front bumper protection, it was ripped off while cleaning. Who does that? If that happens should they not tell me something happened? 4. I had a small idol (which we worship sticked above the navigation. It was ripped ripped off and thrown around. 5. The weather mats were not installed properly, if you take them out why don't they put it back right? 6. Outside of the car had seve