M & M Tire & Auto Svc LLC

This shop has been amazing for both my car and my boyfriend's. Super trustworthy, professional, and always thorough. It's such a relief to have FINALLY found a place we can rely on. Highly recommend.

Was an excellent experience in getting my car serviced at M&M Auto. Recently moved to Simsbury and was on the look out for a new mechanic. Used to use Gengras Ford in Plainville but they were expensive and had some poor customer service experiences. Here, there is no issues whatsoever. I had put off some car repairs until the heating system died due to the blend door actuator failing. They quickly scheduled me in, diagnosed the issue, and by the next day they had replaced it, along with an oil change, brake job, tune up etc. These folks will be the go to garage for myself while I live in Simsbury. Kudos to the team.

Amazing service! They greeted me once I came in the door and briefly went over my issue with my wife's van. One of the young gentlemen drove me back to my apartment while they were looking over the vehicle. Within the hour, they text me about the issue they found and how to properly fix it. I was VERY impressed at how technical yet detailed these guys were throughout the whole process. I can't say nothing but good things about this company! I definitely will be using them again!!

I cannot say enough good things about my experience at M & M. These guys are brilliant diagnosticians, excellent mechanics, and great communicators. The repair was complicated and difficult - my truck is 22 years old, and finding parts was close to impossible. But they didn't give up! Their customer relations deserve huge praise. I am so lucky to have had my repair work done there. I will enthusiastically recommend them to anyone who owns a car. Thanks again for your fabulous work!

One stat is the maximum. I also remain hesitant to bring my vehicle back here again because... During spring 2024, I brought my vehicle here for an oil change + to troubleshoot a metal-to-metal grinding noise. The garage completed the oil change without problems. However, they failed to find the source of the noise even though the vehicle was there for an entire half day. I was notified that the car was ready for pickup in the late morning/middle of the day. (My fault for agreeing to pickup the car shortly after and not telling them to try again). This bothers me a lot because not only am I out $200 or so for the diagnosis, they had more than sufficient time to identify the problem. The repair that corrected the noise in the end was a DIY brake job on or around 12/30/2024. No further no