Maaco Auto Body Shop & Painting

I had an excellent experience with this body shop from start to finish. I dropped my car off the same day I received the quote, which was already a huge plus. They began working on my car on Monday and provided a clear update later that day, letting me know when work started and what the next steps would be. On Tuesday, they called to let me know the paint job was completed and would be dry by 4 PM, exactly as promised. The turnaround time was fast, communication was consistent, and most importantly — the work looks amazing. The paint and body work came out flawless, and my car looks brand new again. If you’re looking for a body shop that’s professional, efficient, and does high-quality work, I would absolutely recommend them.

Gabriel was absolutely amazing. He was helpful and kept me updated throughout the entire process. Super happy with his customer and communication on top of my car being fixed in a timely manner and the craft work exceeded my expectations!

I had a great experience at the Maaco on Metropolitan. The young gentleman was kind and he moved swiftly. My car was repaired, and it looks just like new. The process was swift. I would recommend them to my family and friends.

Based on my recent experience, I cannot recommend this shop. I found the manager, Terrell Barnes, difficult to communicate with and unprofessional. During my visit, he mentioned that another employee, Joe, had recently been let go due to multiple complaints. A part installed on my vehicle failed, causing my car to stop on the highway and putting my family at risk. Pete Smith, the president, acknowledged that the issue was their fault and agreed to cover five days of a rental car. I accepted under the impression that the repair would take about five days, but they kept my car from October 28th to November 18th. In the end, they offered less than half of what I was owed for rental costs, and I did not accept the check. I am now taking my vehicle to another shop to ensure everything was reins

Exceptional service. Fast, thorough, affordable. Gabriel in particular is a highlight. Made the whole process super easy and couldn’t have been nicer. While I hope I won’t need to go back anytime soon, if and when I do, I won’t hesitate.